At Gemaee, our utmost priority is to offer quick and convenient service to our customers. During checkout, you can select your preferred delivery time slot, including the option for next day delivery (within Dubai).
Free delivery is available within the UAE for orders exceeding 500 AED. Once your order is confirmed, the delivery period commences. If your order is not delivered within 30 days, we will refund your payment in full. If you encounter any issues with damaged or missing packages, please file a claim with the carrier.
Please note that for items shipped outside of the UAE, you are responsible for all customs and taxes. For more detailed information, please visit our policies page at https://www.gemaee.com/pages/policies.
Unused products can be exchanged within 24 hours with the original receipt.
Sale items aren't eligible for exchange or refund unless returned in sellable condition.
Returns for a full refund are accepted within the first 3 days under two conditions:
1. If the item received is significantly different from the description and has undisclosed major damages.
2. If the item is proven to be inauthentic, provided that the client provides valid proof.
Gemaee offers rational pricing in the UAE. Our diverse range of jewelry caters to various budget levels, ensuring that everyone can find suitable jewelry.
Jewelry care can extend the beauty and lifespan of your jewelry. Here's how to keep your jewelry shining:
Properly store the jewelry. Keep it out of direct sunlight, moisture, and heat.
Chemicals and harsh cleansers should be avoided as they might damage the jewelry.
Take off your jewelry before going swimming, bathing, or exercising.
Avoid wearing jewelry when gardening or cleaning, since these activities might ruin it.
When necessary, get the jewelry professionally cleaned.
Gemaee is your one-stop destination for all your luxury desires. We have an unparalleled selection of high-quality products.
We maintain a zero-tolerance policy towards conflict jewelry, and all the jewelry on Gemaee is guaranteed to be ethically sourced and conflict-free.
Gemaee specializes in selling pre-loved jewelry from top brands. Our entire inventory consists of authentic jewelry, thoroughly inspected for authenticity and quality.